ECB•S-certificate for quality management systems

Since 2023, the European Certification Body GmbH (ECB) has been accredited according to ISO/IEC17021-1.

How does ISO 9001 certification work?

• Initial interview
  Overview if all requirements of ISO 9001 are implemented. Exchange of information about your company. Based on this information, preparation of an individual offer. 

• Certification audit stage 1 and 2
  Stage 1: system analysis, evaluation of documentation and objectives. Results of management assessment and internal audits. Determination of wether your management system is ready for certification.
  
  Stage 2: on-site presentation of practical application to assess the effectiveness of processes using ISO 9001. Final meeting with presentation of results and agreement on measures, if necessary. Subsequently, you will receive the audit report.
  
  
• System evalutation
  The results of the certification audit are evaluated by the independent certification body of ECB GmbH, which summarizes all results. If the results are positive, we will issue the ISO 9001 certificate for you. .
  
  
• Surveillance audits
  Annual review of process optimization and continued effectiveness as well as conformity to standards of your quality management system.Jährliche  
  
  
• Re-certification
  The certificate period is three years. Re-certification takes place in good time before expiry to ensure continued compliance with the standard requirements. If the result is positive, we issue a new certificate. 

Documents

Complaints and Objectives Procedures

Complaints and objectives procedures can be found here